Point System FAQ

1)  What is the Reward Point Program?

We instituted the Reward Point Program to thank you all for your support and for choosing DARK Systems, LLC for your retailer of choice.  Our Reward Point Program is as simple as it sounds.  While shopping at DARK Systems, LLC, you will earn Reward Points for every dollar you spend.  These points, once earned, can be used to pay for future purchases at DARK Systems LLC.

2)  How does the Program work?

When an order is placed, the total amount (not including taxes and shipping costs) of the order will be used to calculate the amount of points earned. These points are added to your Reward Points account as pending points.  All pending points are listed in your shopping points account and will stay there until approved/confirmed by us.  Once any pending points have been approved, they will be released and your account will be credited with the value of those points, ready for you to spend on whatever you want.  During the checkout procces you'll be able to pay for your order with your points balance.

Please note:  You must login to your account in order to view the status of your points.

3)  Points and Values

Currently, for every $1.00 spent at DARK Systems LLC you'll earn 1 point.  For example if the product cost is $100.00, the value of points earned is $1.00.  Points are only accrued for the amount spent; you will not accrue points for the portion of the order paid for with accrued points.

Please note:  DARK Systems, LLC reserves the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

4)  Redeeming Shopping Points

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at DARK Systems LLC.  During the checkout process, on the same page that you choose a payment method, there will be a box to enter the amount of points you wish to redeem.  Enter the amount of points you would like to spend or tick the box to use all available points.  Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be reaffirmed and the points used deducted against your balance.

Please note:  You will still have to choose another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
 

5)  Minimum Points Required

Currently, no minimum balance is required to redeem your points.

6)  Minimum Purchase Amount Required

Currently, no Minimum Purchase Amount required to redeem your points.

7)  Maximum Points Redemptions allowed per order

A maximum of 1,000 points ($50.00) is allowed to redeem per order.

8)  Will I earn points for shipping fees?

No. When calculating the amount of points earned, the shipping fees are excluded.

9)  Will I earn points for tax fees?

No. When calculating the amount of points earned, the taxes are excluded.

10)  Will I earn points for discounted products?

Yes.  Point accrual is based upon the total order before shipping and taxes are applied.

11)  Will I earn points when purchases paid with points?

Yes; however, points are only accrued for the amount spent.  You will not accrue points for the portion of the order paid for with accrued points.

12)  Earning Referral Points

Referral Points is based on the idea that you should benefit for your referrals.  When referred friend places an order, during the checkout process on the same page that you choose a payment method there will be a box for your friend to enter the email you used to register your account with us.  When we receive your referred friends completed and approved order, we will reward your Points account with 100 points!  The more first time orders we receive with your referrals, the more reward points you will receive.

13)  Earning Points While writing a Products Review

Sharing Your Product Reviews will assist us to continually improve our product lineup as well as help others to choose the right products for their application.  We would like to thank you for helpful review that you gave us, therefore for every quality review, we will you complete, you will receive one point.  Your Review must meet all of the following conditions:

  • Your Reviews must be original to this website; copying and posting reviews on other sites are prohibited.
  • Reviews must be focused and concise on the product under review.
  • Reviews should not duplicate other private or public content already published.
  • Be truthful and objective.
  • Reviews shall not include posts that have spam, commercial or advertising content or links.
  • Reviews shall not abuse, harass, or threaten another's personal safety.
  • DARK Systems, LLC reserves the right to refuse or remove any review that does not comply with above conditions, and to correct misspelled words, grammatical errors.  DARK Systems, LLC is not responsible or liable in any way for ratings and reviews posted by its customers.
  • DARK Systems, LLC reserves the right to refuse or remove any review that does not comply with above conditions, and to correct misspelled words, grammatical errors.  DARK Systems, LLC is not responsible or liable in any way for ratings and reviews posted by its customers.

14)  Do points expire?

Yes, points expire 12 months from the date they accrue.

15)  Point Restrictions

Currently, there are no restrictions outside of what is contained within this policy as to what items may be used to accrue points or what items can be purchased using your points balance.  This includes items on sale.

16)  Points, particularly those associated with certain promotions, may take up to 48 hours to populate to your account.  Please be patient.  If after 48 hours, points are not showing on your account, please send us an email.

17)  When Problems Occur

For any queries regarding our Reward Point Program, please contact us and make sure you provide as much information as possible in the e-mail.

18)   DARK Systems reserves the right to add to, alter, change or remove any portion of the rewards program at any time, including removing it entirely. 

  • Your Reviews must be original to this website; copying and posting reviews on other sites are prohibited.
  • Reviews must be focused and concise on the product under review.
  • Reviews should not duplicate other private or public content already published.
  • Be truthful and objective.
  • Reviews shall not include posts that have spam, commercial or advertising content or links.
  • Reviews shall not abuse, harass, or threaten another's personal safety.
  • Shopping Points are only available to registered DARK Systems LLC member's.
  • Shopping Points Reward can only be collected and used with online purchases and are only validated at DARK Systems LLC.
  • Points are non-refundable and cannot be transferred between members.
  • Shopping Points are non-transferable or exchangeable for cash under any circumstances.
  • Shopping Points will not be refunded for any cancelled or returned order.
  • When buying with Points, you will still have to choose another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
  • When calculating the amount of points earned, shipping fees and taxes are excluded.
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